The service provider has the right to demand from the patient to return to him the result of the service for which he received compensation. But only if it is possible by the nature of the service. In medicine, the result of the service from the patient in the vast majority of cases is inseparable. The patient-extremist is left with both money and the result of the service.
Medical services st. 426 are directly classified as public activities. This means that the organization providing medical services is obliged to enter into a contract with everyone who comes to it. Moreover, the conditions of service for all citizens must be the same. Article 445 introduces liability for evasion of signing a public contract.
This is the main trump card of extremist patients, which does not allow medical organizations to get rid of them. Having sued the clinic for a significant amount of money, the patient can come to the same clinic the next day and demand a “continuation of the banquet.” And the clinic has no legal grounds to deny him medical care.
Procedure to protect yourself:
It is necessary to establish – whether the client went for preventive inspections. Was he notified of the schedule of their visit? In this case, did not go and was notified.
Whether the client has been diagnosed with chronic diseases during dental treatment and whether they have been treated. In this case, periodontitis and preliminary treatment were established.
The client must substantiate the amount of the claim. For example – treatment for this amount in another clinic. In this case, the claim was not substantiated.
Did the client pay for any services that were not actually provided to him? You need to immediately return the money to the client for the services not actually provided. The list in the act is a certificate for the court about the absence of claims.
