Australian Law towards Gambling & Safe Platforms

When determining how to place bets in Australia, it is very critical to understand the legal aspects of gambling. Even if you are just generally looking to place a bet, there are certain gambling laws in Australia which you should be aware of. This article aims to give you some helpful information so that you do not get into trouble with the law, or gamble away your hard-earned cash. If you don’t have time for reading it, here is an accredited source of online casino games in the country since 2018 – AllSpinsWin Casino.

Gambling Licensing: the Simple Guide for Aussies

Each form of gambling has different requirements and restrictions placed upon them. The laws and regulations surrounding the laws change all the time, so it would be virtually impossible to manage an up-to-date site that covers every aspect to consider. However, with the basics covered in this guide, there should be enough information to get Aussies started.

In short, in order to operate an online casino in Australia, a company needs to acquire a remote or land-based license. Both of these licenses have similar requirements and must be done through the gaming regulator. The only difference is that if a company has a land-based casino, it will automatically have the permission to operate a remote casino.

Australia has multiple jurisdictions but is generally governed by Commonwealth law. Each state has the power to make laws regarding gambling, given that such laws do not conflict with Commonwealth law. This may be why you see some differences in gambling rules between states. Additionally, Australian-based companies may extend their services to other jurisdictions within the country; however, these companies are subject to the laws of their home jurisdiction.

Australia has three main gambling laws, the Gambling Act 1996 (Cth), the Interactive Gambling Act 2001 (Cth) and the Australian Communications and Media Authority Act 2005 (ACMA). Despite these laws, there are still many forms of legalized gambling including: bookmakers, poker machines and clubs. In addition to these legalized forms of gambling there are also unregulated forms of gambling such as illegal bingo games and sports betting.

Anyway, in the territory there are two categories of licenses you will primarily meet, the Australian license and a local license. The Australian licenses are issued by the federal gambling commission, while a local license is issued by your state or territory. If you have any doubts regarding this matter, contact us immediately.

It’s still highly unregulated, but let’s get one thing clear: if you want to ensure your financial wellbeing as a player, make sure that wherever you’re playing has been assessed and approved by the powers that be. With that in mind, here’s the final word on licensing agreements and where you can play Australian online casinos to your heart’s content.

The Online Gambling licensing requirements in Australia are constantly changing, we’ll simply recommend that you contact local state authorities regarding the most up to date information on gambling legislation within Australia.

Land-Based & Remote Casinos

In order to operate a remote casino in Australia, companies must acquire a Class 4 Gaming Machine License from the gaming regulator, ARGC (Australian Remote Gambling Commission). The cost of this license is $10 000 AUD per year and is renewable annually. 

The Australian online casino industry is overseen by the Australian Securities and Investments Commission (ASIC). In order to operate an online-based casino in Australia, a company needs to acquire either a remote or land-based license. Both of these licenses have similar requirements and must be done through the gaming regulator. The only difference is that if a company has a land-based casino, it will automatically have permission to operate a remote casino. 

Verdict

At the end of the day, gambling and betting is legal in Australia for those who are at least eighteen years of age. There are also restrictions being placed on various forms of gambling, such as Interactive Gambling, but for the most part it is acceptable to play here. It’s always best to check with your local government if you want to be completely sure about your gambling rights and what boundaries you have to work within.

Best Small Business Marketing Companies in Manhattan

Digital marketing has forever revolutionized how companies and businesses attract customers/clients and generate revenue.

Small businesses are the bedrock of America’s thriving economy and here in New York City, there are thousands of ambitious entrepreneurs building booming businesses. However, underneath these growths are numerous marketing and advertising agencies creating most of the magic!

When your business has marketing needs extending beyond your team, hiring the best marketing agency in NYC can make a lot of difference. But the options for small business marketing agencies in Manhattan are endless, which is both welcoming and challenging.

I am very passionate about helping small businesses out. Not all small business marketing companies are created equal. That is why I have built this comprehensive resource, combining the best small business marketing companies in Manhattan in one place. This is to provide you a shortcut to acquiring the help you require to grow your business.

I’ve dug deep and gotten the inside scoops about which ad agencies are acing it for their customers. The marketing and advertising agencies on this blog cover a diverse range of offerings, including:

  • Advertising/Full-Service
  • Digital Marketing
  • SEO & Content

How to Choose the Best Small Business Marketing Agency in Manhattan

Businesses, particularly startups spend between 5% and 20% of their annual revenue on marketing – that is a substantial investment for any business. Therefore, if you’re considering hiring a marketing agency, ensure that you choose the best fit for your business.

Choosing the right branding and marketing company for small businesses is critical to the success of your marketing strategy and overall business. A wrong choice wouldn’t only drain your budget and investment, it could also negatively impact your business branding.

Below are some tips to guide you when choosing the best small business marketing agency in Manhattan for your brand:

Determine Your Business Needs

The most important step towards identifying the best marketing company is understanding your business needs. Many agencies will specialize in different aspects of marketing, so think about what exactly you need to achieve.

For example, are you looking to generate more leads for your sales team? Is your website/blog the main priority? Or are you looking for a company that can manage your overall marketing function?

Additionally, do you seek an outfit that specializes in specific technologies, like marketing automation? What market do you operate in (B2B or B2C)?

Carefully and Thoroughly Review Each Prospect

You can start by reviewing the agency’s website. Look for contact details (office address, phone number, and email), team bio, and client testimonials. If you can’t find these, it should raise an eyebrow. Transparency is critical when assessing your prospects.

Other factors to consider are credibility and experience. Ask for their track record. How long have they been in the marketing and advertising industry? What projects have they executed for their clients (both past and present), particularly small businesses similar to yours?

When possible, ask for client references too, both for the clients happy with your prospect’s work and those that it didn’t work out well. There’s no better approach to gaining insight about a branding and marketing company for small businesses than those who’ve had first-hand experience with their services.

Check If The Marketing Agency Is A Cultural Fit?

After shortlisting your prospects and clearly communicating your needs, it’s important to hold some form of discussion with them. At least a conference call or when possible, a face-to-face meeting to determine whether they fully understand your needs.

Inquire about their culture and values, work processes, the tools they use, the plans they have to create your marketing strategy, etc. Assess whether they possess the initiative to come up with ways to help grow your business.

An ideal fit would be a marketing agency that aligns with your business core culture and values. Ensure that the ad agency you choose can demonstrate that they understand your business, including our specific goals and expectations.

Always remember that a result-driven agency, with a proper understanding of your industry requirement and your specific goals, will more likely impress on work outcomes.

Additionally, consider the size of the agency. As a small business, choosing to work with the biggest companies, you might find your business at the bottom of their priority list.

Determine Your Budget

Budgeting is critical, particularly for small businesses with lesser breathing space in terms of finances. You must determine how much you’re willing to spend on a marketing campaign before choosing an agency.

While there isn’t any set price, you must work with a reasonable budget and set business goals and expectations accordingly.

More experienced and seasoned marketing agencies could cost more, however, don’t cut corners by going for the cheapest service. The quality of the work delivered could be compromised.

Additionally, agencies will have diverse approaches in which they charge you for the services rendered. Generally, a marketing company will work under one of the following broad options:

  • Per hour – The Company will execute tasks as described and charge an hourly rate.
  • Per project – The Company will submit a project proposal for the specific project with a fixed price to execute the work.
  • Monthly retainer – You pay the agency a fixed fee monthly and they will undertake the operation required to reach that monthly amount.

Lasting Trend

Lasting Trend is a digital advertising/full-service SEO agency in New York City for local small businesses. It uses cost-effective marketing tools and technologies which help its clients achieve significant sales growth within a few months of implementation.

Additionally, it is ranked among the best small business marketing companies in Long Island.

Why I Choose Lasting Trend

Lasting Trend is an industry leader, recognized by many industry experts. Their track record demonstrates this – according to Clutch, they rank 9th of the top 15 SEO agencies in New York City. The Manifest also ranks them 15th among the top SEO companies in New York.

Other Lasting Trend industry-leading statistics include:

● 3-10 new leads – average daily increase.

● 30% decrease in customer acquisition cost.

SEO Inc.

SEO Inc. is a thriving SEO agency that helps small businesses improve their online presence through search engines search and social media to acquire new leads, generate revenue as well as build their brand online.

Some of the notable clients they have partnered with include SC Johnson, PG&E, IGN, Paul Mitchell, JotForm, and Teleflora.

McCann

McCann is a leading advertising/full-service agency. It focuses on its mantra “Truth well told” to build marketing programs for its clients. This philosophy is dedicated to the confidence that a brand’s truth can be the spark that ignites powerful ideas that resonate with people.

Some of the notable clients they have partnered with include MasterCard, Verizon, and Ikea.

Meredith

McCann is an advertising/full-service company. It focuses on pop culture, food, entertainment, fashion and lifestyle, sports, news, business, and finance. Some of the notable clients they have partnered with include Sports Illustrated, Time, and People.

Blue Fountain Media

Blue Fountain Media is a digital marketing company that believes in the use of data and technology to drive innovation.

Some of the notable clients they have partnered with include Engel and Volkers, Microsoft, and Sony.

Mcgarrybowen has a philosophy – “it’s not creative unless it works.” This advertising agency focuses on the change and transformation that creativity has on brands, communities, and consumers. Some of the notable clients they have partnered with include Oscar Meyer, American Express, and Brita.

Big Fuel

Big Fuel is an SEO/content marketing agency that primarily focuses on social media platforms. It helps small businesses to design powerful KPIs aimed at tracking important business activities on social media. Some of the notable clients they have partnered with include Burger King, McDonalds, and T Mobile.

Hey Oxford

Hey Oxford is a digital marketing agency that focuses on community engagement. They will ensure that you achieve fast results and help you design a long-term growth strategy. Some of the notable clients they have partnered with include Pfizer, Braun, and Livekick Fitness.

Ueno

Ueno is a full-service creative company predominantly focused on client relations that don’t believe in pitches. They build close collaborations to create a better understanding of clients’ needs. Some of the notable clients they have partnered with include Slack, Uber, Airbnb, Lonely Planet, and Dropbox.

Story Worldwide

Story Worldwide is an SEO/content marketing company that concentrates on story finding, making, and scoring to communicate a brand’s story. Some of the notable clients they have partnered with include FX, Beefeater, and Country Crock.

Conclusion

Given the information and many alternatives provided above, I hope that you can go on and choose the branding and marketing company for small businesses that best suits your needs.

Although I don’t claim that this a comprehensive list of the ad agencies in Manhattan and New York City, it definitely narrows your search down!

How to Start a Medical Office in NYC

To start your own medical office in New York City can be extremely thrilling and satisfying. But sometimes it can be a difficult task that needs proper planning and execution. A successful medical office needs a pragmatic approach and the right decisions. This article will provide all the information about opening a medical office in NYC. It is a step-by-step tutorial that will assist you in establishing your medical practice.

Preparing The Practice

Before you may start your practice, you must adhere to the prerequisites and the guidelines of the federal government. There are certain prerequisites and guidelines of the state of New York too. Make sure to adhere to all the rules laid down to open a medical office.

As a medical practitioner with a new medical office, you will need to choose a legal business structure. The legal business structure determines how you pay taxes. It will further lay down the extent of liability for lawsuits, debt and losses.

Identifying your office location is also an important aspect of starting a practice. 

Formulate a budget for your medical office. A budget always helps to pinpoint how much you will need to borrow or take a loan for. A lot of investment goes into real estate, construction, equipment, and attorney, accountant and consultant fees.

The creation of a charge schedule is a critical task. The list should include the services you will provide as well as the prices you will charge.

Another prerequisite is that you need hardworking honest people working for you. Make sure you have an honest clerical staff, for example, a receptionist and the cashier. The other assisting staff should be very professional and accredited in their field. Before hiring the staff, it is critical to cross-check all references. Let the references they provided confirm their credentials.

You need to have a state license from the medical board of New York. All medical practitioners must have a national provider identifier. This number helps theinsurance companies to keep track of health practitioners. Furthermore, the DEA number is important. It is a number which is issued by U.S. Drug Enforcement Administration. This number is very important because it allows you to prescribe medication to your patients. There can be some other rules and regulations which need to be adhered to. Those rules and regulations can be area-specific.

You will also have to apply for an employment identification number or EIN. This is the second step after deciding the legal structure of your medical office. This number is used by the federal government to identify your entity for tax purposes. Also, you will have to register your entity at the state and local levels. These state and local taxes will be levied too.

Hire an Expert Personnel

This guide, however informative, is certainly not exhaustive, and no amount of research can prepare you for everything that might happen as you get started. For that, you need real experience, and there are plenty of professionals who have experience in spades. It is advisable to retain some advisors and professionals. For example, certified public accountant, business attorney, business coach, insurance agent, financial planner and investment advisor.

The legal status of your medical office can be a little tricky. It is advisable to choose a health care attorney. The attorney will be the best person to guide you and can help you with documentation. The legal documents may include articles of incorporation, articles of organization, or a partnership agreement.

Promote Your Business

There are times that you can forget to promote your business amidst all the preparations. But do not forget promoting your business is the most important thing. Your business will be through your patients. You need to be known so that you can increase the number of your patients.

Starting a private medical practice necessitates the use of marketing and advertising. To promote your business, you will need a robust referral network. Participating in the medical community service can be another wonderful technique. This will assist you in making personal contacts with potential patients and publicizing your medical practice. When it comes to marketing your medical office, it is critical to publicize your medical office through social networking sites. Such sites have a lot of potential to raise your business.

The Role of Ghost Authors in Medical Academic Literature

According to the Oxford English Dictionary definition, a ghostwriter refers to a hacker writer who does a job and hands over responsibility for it to another person.

Any document, book or article that is written without the author’s signature is a ghost-written work. This is what dictionary definitions report. However, academic medicine has long ignored this fact. The medical academy has, over the past decades, had a lot of literature that is ghostwritten, which other university communities do not allow. For clinicians and patients, a medical research paper that endorses drugs has authority, especially when it mentions well-known professors from scientific and teaching centres.

Literature that is ghostwritten is very common and has negative consequences. Clinical trial descriptions of drugs such as Avandia, Zyprexa, Vioxx, Paxil, Zoloft, and Fen-phen and hormone replacement therapy include ghostwriters. This has caused much excitement because the makers of these drugs are involved in litigation over substandard products that are harmful to health. No one expected the medical evidence to be collected by ghostwriters.

Now the issue of ghost works has come to the public. Many doctors, scientists, and medical literature editors are paying attention to this and trying to make changes. It is, therefore, appropriate to clarify which work can be considered to be written by a ghost. Ghost authors and companies like StudiBucht are usually hired for many reasons. In many cases, public figures do not have the time, discipline, or writing skills to write and research a drug into several pages or a book with practical recommendations. Even if a public figure has the skills to write a short article, they may not know how to structure and edit work to make it exciting and dynamic. In other cases, publishers use ghost authors to increase the number of books that can be published each year on behalf of well-known, high-demand authors, or to quickly release a theme book. However, it must be assumed that if the scientific work is not signed by the author who wrote it, then the work can be considered to have been written by a ghost.

The money issue is irrelevant

And when you look outside, you might be distracted by the fact that a lot of people agree to sign for money a paper that they did not write. Many renowned medical professors and researchers have made such a deal. However, it must be taken into account that money questions about authorship are ethical issues, the main problem of ghost works remains unresolved.

What follows from all this?

When writing medical articles, pharmaceutical companies pay professional writers to draft articles and then pay other scientists or doctors to attach their names to these articles before they are published in medical or scientific journals. Medical extraneous text has been criticized by various professional bodies representing the pharmaceutical industry, publishers and medical societies and it may violate laws prohibiting the promotion of medicines inappropriately. This has recently attracted the attention of the general press and legislators. Professional medical writers can write articles without being listed as contributors to the article and without being considered ghostwriters, provided that their role is recognized. Moreover, the experience of professional medical writers in presenting scientific evidence can be useful in producing higher quality articles. Many papers are collaborative projects between pharmaceutical companies and it is not difficult to list all authors.

The International Committee of Medical Journal Experts (ICMJE) must better regulate authorship in order to restore the reputation of medical research. To that end, a special declaration should be made excluding the participation of ghost authors, which would have to be signed by each author who placed the manuscript in a medical journal. This simple procedure guarantees a new level of progress and will help to eliminate the negative influence of the works written by ghost authors.

Steps to solving the problem of ghost literature

The main purpose of ICMJE in creating the Uniform Requirements was to assist authors and editors in their joint task of producing and disseminating clear, accessible biomedical research reports. The initial sections focus on ethical issues arising in the evaluation, editing and publication of manuscripts in biomedical journals, as well as relations between editors, authors, reviewers and the media. The following sections deal with the technical aspects of the preparation and submission of manuscripts for publication. Authorship should be based on the following principles: 1) substantial contribution to the conception and design of the study, data acquisition, analysis and interpretation; 2) writing the first draft of the article or substantially revising it to improve its quality; 3) final approval of the print version. It is worth noting that although these rules are adhered to, this does not completely solve the problem of “ghosting”.

To take a very simple situation as an example. Suppose there is a medical writer who is funded and he writes a paper together with academy researchers. Almost the entire draft is written by Ghostwriter Medizin, introducing important points and editing. But in order to finish the work and get the finished article, he hands it over to the academy researchers, thereby not participating in the approval of the finished version. This creates a situation that according to ICMJE rules the author cannot be the one who has not approved the final version. It follows from this the situation that those concerned have followed all the rules and the problem of the ghostwriter does not go away.

As more and more attention is beginning to be paid to the problem of ghostwriters, there have also emerged those journals which have made more radical reforms on the politics of authorship. A prime example is a journal Neurology. It draws attention to all those who influenced the creation of a paper in the process and requires that every medical staff member be listed as an author. The journal Neurology introduces a new definition of a ghostwriter. This is a hidden, irrespective of monetary issue, author who has made a significant intellectual contribution to the manuscript created. This definition was created for the medical literature and the results of this approach can be assessed in the near future. Nevertheless, these are significant steps in addressing the problem of ghostwriting for the medical field.

Medical service providers

The service provider has the right to demand from the patient to return to him the result of the service for which he received compensation. But only if it is possible by the nature of the service. In medicine, the result of the service from the patient in the vast majority of cases is inseparable. The patient-extremist is left with both money and the result of the service.

Medical services st. 426 are directly classified as public activities. This means that the organization providing medical services is obliged to enter into a contract with everyone who comes to it. Moreover, the conditions of service for all citizens must be the same. Article 445 introduces liability for evasion of signing a public contract.

This is the main trump card of extremist patients, which does not allow medical organizations to get rid of them. Having sued the clinic for a significant amount of money, the patient can come to the same clinic the next day and demand a “continuation of the banquet.” And the clinic has no legal grounds to deny him medical care.

Procedure to protect yourself:

It is necessary to establish – whether the client went for preventive inspections. Was he notified of the schedule of their visit? In this case, did not go and was notified.

Whether the client has been diagnosed with chronic diseases during dental treatment and whether they have been treated. In this case, periodontitis and preliminary treatment were established.

The client must substantiate the amount of the claim. For example – treatment for this amount in another clinic. In this case, the claim was not substantiated.

Did the client pay for any services that were not actually provided to him? You need to immediately return the money to the client for the services not actually provided. The list in the act is a certificate for the court about the absence of claims.

How to fight consumer extremism in modern conditions

The main problem is that in accordance with Article 29 of the Law “On Consumer Protection” the patient is given the right to choose the method of eliminating the lack of service. One of such ways is “reimbursement of expenses incurred by him to eliminate the shortcomings of the work performed (services rendered) by their own forces or by third parties.”

Having received an inexpensive service in a clinic, economy class or at an economical rate, the patient can go to eliminate the shortcomings in an elite premium clinic or at an elite rate, and then recover the cost of treatment. Appeals of the medical organization to the principles of proportionality, reasonableness, integrity, seldom cause understanding at judges. The judge does not have a medical education, so he simply does not know what treatment is required and what its cost may be, so they accept the treatment plan presented by the patient. The victim clinic can provide the court with convincing evidence that the same services of the same quality can be obtained at a much lower price. But it is useless. Because the patient has the right to choose a doctor and a medical organization. And he will definitely tell the court that he has suffered enough in an economy-class clinic or at an economy rate and no longer wants to risk his health.

It is almost impossible to prove in court that the patient himself chose an inexpensive, conservative, least invasive treatment plan and did not consent to radical treatments. The patient is not a specialist, he can not know the consequences of a particular method of treatment, probable outcomes and complications. Judicial practice shows that even with the proven full information of the patient and the presence of the IDS signed by the patient, the responsibility for the adverse outcome still rests with the doctor.

If the doctor has offered the patient a reliable but expensive treatment plan, he may be accused of trying to get rich through the patient’s trust, that is, dishonest behavior.

The mechanism of compensation of the expenses connected with elimination of a lack of service is imperfect. The patient simply receives the amount won in court. He can then dispose of it at his discretion. He can give up some rehabilitation measures, find an inexpensive treatment option and not even do anything at all – continue to live with the existing shortcoming. Especially if the significance of the shortcoming was greatly exaggerated by him.

This motivates unscrupulous citizens to get rich illegally. If the law prescribed that the consumer be reimbursed only for the costs actually incurred, and by transferring to the account of the organization that eliminated the lack of service, and not to the personal account of the patient, the situation with consumer extremism would be different.

Beauty requires sacrifices. How to calculate poor quality services in advance

The desire to have fluffy eyelashes, perfect nails, velvet skin without wrinkles and always fresh makeup sometimes turns into completely unexpected consequences

Apartment or lounge?

“I was preparing for my friend’s wedding and decided to grow eyelashes,” says Julia Terekhova. – I turned to the master, whom I was advised. The works that were shown to me in the photos, I was quite satisfied, and I decided to sign up for the procedure at home. Already during the process, I felt that my eyes began to sting strongly. The master reassured me that everything would pass soon. “

In the evening, the girl had a burning sensation, her eyes reddened and began to tear. In the morning, she opened her eyes with difficulty and went to an ophthalmologist, who diagnosed a “chemical retinal burn” – it was caused by glue vapors. It turned out later that the photos on the master’s page were alien, and she herself took only a week’s courses. The victim paid 1,500 dollars for eyelash extensions, and spent another 8,500 dollars on treatment.

“My friend got into a similar situation. Only she decided to enlarge her lips. During the anesthesia, a needle hit her in the nerve. It took about six months to restore facial expressions, ”Jeniffer recalls.

Violation on violation

About two thousand beauty salons that provide cosmetic services are officially registered in Vienna. The prices for them practically do not differ from those which are provided in house “offices”. Only in case of problems at the beauty salon can you complain, sue for damages and damage to health. And what can be presented to a specialist who takes at home?

“Let’s start with the fact that such services can not be provided in an apartment under any circumstances,” explains Christoph Geralt, deputy head of the Federal Service for Supervision of Consumer Protection and Human Welfare in the Vienna Region. – First, it must be a special room with a separate entrance. Second, a person must be registered as a sole proprietor. Otherwise it will be impossible to bring him to justice: there is no sign, no legal address, no cash or commodity check. How to prove that poor quality service was provided here? The consumer in such “salons” is not protected, he comes there at his own risk.

But this is not the main thing. The most frightening thing is that in such “apartment” beauty salons can be harmful to health. In some cosmetic operations, the skin is damaged, untreated tools can lead to HIV infection, hepatitis “B” or “C”, demodicosis (damage to the skin by microscopic mites), fungal infections. “

What is patient safety?

Patient safety is a medical discipline that has arisen in response to the increasing complexity of health care delivery processes, which is accompanied by an increase in the scale of harm to patients in health care settings. The mission of this discipline is to prevent and reduce the level of risk, the number of errors and the extent of harm caused to patients in the process of providing medical care. The cornerstone of this discipline is continuous practice improvement based on learning from mistakes and unwanted phenomena.

Patient safety is a prerequisite for the provision of quality essential health care services. There is no doubt that quality healthcare services around the world must be effective, safe and people-centered. In addition, quality health care involves the provision of timely, equitable, comprehensive and effective services.

Successful implementation of patient safety interventions requires clear guidance, management capacity, data to inform safety improvements, well-trained professionals, and fostering active patient participation in the care process.

Patient safety

Key facts

Adverse events caused by unsafe health care seem to be one of the 10 leading causes of death and disability worldwide (1).

In high-income countries, it is estimated that 1 in 10 patients are harmed in inpatient care (2). Harm can be caused by a number of adverse events, almost 50% of which are preventable (3).

Each year 134 million adverse events occur as a result of unsafe health care in hospitals in low- and middle-income countries (LMIC), of which 2.6 million patients die each year (4).

Another study found that LMIC accounts for about two-thirds of all adverse events caused by unsafe health care and the years of life lost to disability and death (disability adjusted life years, or DALYs) (5).

Globally, four out of 10 patients are harmed in primary and outpatient care. In 80% of cases, harm can be prevented. The most serious consequences are errors in the diagnosis, as well as in the prescription and use of drugs (6).

In member countries of the Organization for Economic Co-operation and Development (OECD), 15% of all hospital costs and workload are a direct consequence of adverse events (2).

Investing resources in reducing patient harm can lead to significant cost savings and, more importantly, lead to better patient health outcomes (2). An example of a preventive measure in this area is improving the quality of interaction with patients, which, if properly organized, can reduce the burden of harm to patients by 15% (6).